How it Works
Welcome to COSSY self-service page for processing warranty requests and making inquiries. All products purchased from COSSY come with a six months warranty.
Your product comes with unlimited lifetime customer service support. Within the first six months of your purchase, if the toy has failed due to non-human damage, our customer service team will provide you with free warranty service.
You can verify the warranty period with our customer service team in the body of your message.
For purchases made through COSSY authorized resellers, please contact them directly.
Warranty Information Tips
Order ID: You could find it in the "order history" in "My Account"
- Choosing a selection results in a full page refresh.
- Press the space key then arrow keys to make a selection.