Shipping policy

At this time, we do not ship on Saturday, Sunday, or holidays. Please note: Upon purchase, the product will be shipped within 2-5 working days, with an estimated delivery time of 3-7 working days. It normally takes 7-25 days for shipping.

*Free Shipping only applies in the Contiguous United States.

Order Verification

To ensure a smooth processing of your order, our customer service representative may reach out to you for order and billing verification. Failure to establish contact may result in a delay in order processing. To avoid any delivery delays, we kindly request you to carefully review all the information provided during checkout.

Can I Change the Delivery Address for a Paid Order?

If your order has not yet been shipped, we can assist you in changing the delivery address. To request a change, please contact us at customercare@cossykids.com, and we will respond to your inquiry ASAP.